1. General
    1. Spike-Fit (James Brown – ‘I’ or ‘me’) takes the privacy of your information very seriously. This policy is designed to tell you, the user of my services, about our practices regarding the collection, use and disclosure of personal data.
    2. This policy applies to information provided by our users and members.
    3. By using the Service, you are consenting to the collection, use, and disclosure of that information about you in accordance with, and are agreeing to be bound by, this Privacy and Data Protection Policy.
  2. Basic Policy
    1. I aim to limit my interaction with your data as much as possible. Trust me on this one… There’s nothing I hate more than interacting with data!
    2. I will seek only to access that data which is necessary in order to provide the services for which you have signed up, and the remuneration for those services.
  3. Ways in which I collect data

    1. I may collect and process the following personal information or data:
      – Information required to use any of the services I offer, including your name and address, and that of your business and/or your employees
      – E-mail address
      – Correspondence between us
      – Replies to any surveys or questionnaires
      – Details of your visits to the Service and the resources that you access
      – Photographs that you send to us (e.g. before and after pictures)
      – Any information we may require when you report a problem or complaint.
    2. I only purposefully collect personal information that you choose to supply to me.
    3. You do not have to supply any personal information, but my services may not be possible without it.
    4. Other information may also be gathered through the Service without you actively providing it, through the use of various technologies and methods such as Internet Protocol (IP) addresses and cookies. These methods do not collect or store personal information.
    5. An IP address is a number assigned to your computer by your Internet Service Provider (ISP), so you can access the Internet. It is generally considered to be non-personally identifiable information, because in most cases an IP address can only be traced back to your ISP or the large company or organisation that provides your internet access (such as your employer if you are at work).
    6. My website may use your IP address to report aggregate information, to determine the fastest route for your computer to use in connecting to the Service, and to administer and improve the Service.
  4. Use and Disclosure
    I may use this information to:

    1. Ensure content is presented in the most effective manner for you and for your computer.
    2. Customise the service to your preferences.
    3. Assist in making general improvements to the service.
    4. Carry out and administer any obligations arising from any agreements entered into between you and me.
    5. Allow you to participate in features of the service.
    6. Contact you and notify you about changes to the service (except where you have asked us not to do this).
    7. Collect payments.
    8. Analyse how users are making use of the service for research purposes.I will not disclose any information you provide to any third parties except:- If I am legally obliged to – for example, by a court order or for the purposes of prevention of fraud or other crime.
      – In order to enforce any terms and conditions or agreements for our services that may apply.
      – If the business is sold, but in this instance I will take steps to ensure that your privacy rights continue to be protected.
      – Exchanging information with organisations for the purposes of fraud protection and credit risk reduction.Other than as set out above, we shall not disclose any of your personal information unless you give us permission to do so.
      In particular, I do not store credit card details nor share customer financial details with any 3rd parties.
  5. Security
    I will take all reasonable steps to ensure that your data is safely stored on a password protected computer, and that my servers are protected by security mechanisms.
  6. Access to, correction and deletion of personal information
    I will take all reasonable steps in accordance with our legal obligations to update or correct personally identifiable information in our possession, and also to destroy all your personal data upon you request.
  7. Other websites
    1. Please be aware that this Privacy Policy does not apply to other websites or services, even those accessed via links on the website.
    2. If you have concerns about other websites, I recommend that you check the policy of each site you visit and/or contact its owner/operator.
  8. Notification of changes to our Privacy Policy
    We will post details of any changes to our Privacy Policy on our website to help ensure you are always aware of the information we collect, how we use it, and in what circumstances, if any, we share it with other parties.
  9. Contact us
    If you have any questions or concerns, please feel free to contact James Brown using the details on the Contact page.